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Order help

Something not right?

Arrived damaged, the print looks off, the wrong piece came, or it never turned up? Tell us here, with a photo or two, and we’ll make it right.

  • A reply in 24 to 48 hours
  • Nothing to send back
  • Up to 30 days after delivery

Find your order.

It’s in your order email. Just the number works too.

Enter your order number, like 76 or ScopaScopa-0076.

Enter the email you ordered with.

We use these only to find your order.

Just the wrong size? That’s the Redeal.

Order help questions.

What can I report here?

A piece that arrived damaged or faulty, a print that looks wrong, the wrong item, or an order that hasn’t arrived.

Do I need photos?

For anything damaged, misprinted or wrong, yes: one to six, so our printer can make it again. Not for an order that hasn’t arrived.

How long do I have?

Up to 30 days after your order should have arrived. A missing order can be reported once its last expected delivery day has passed.

Just the wrong size?

That’s the Redeal: keep it and get 40% off the right size.

Anything else? Email [email protected]. We answer within 1 to 2 business days.