Returns & Exchanges

Our Policy

All sales are final. We do not accept returns or exchanges for change of mind, incorrect sizing, or buyer's remorse.

Please review product descriptions and size guides carefully before placing your order.

Exceptions

We will address issues in the following cases:

• Wrong item received: You received a different product than what you ordered
• Damaged item: Your item arrived visibly damaged or defective

How to Report an Issue

If you received a wrong or damaged item, contact us at support@scopascopa.com within 14 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos showing the problem

We will review your request and respond within 3–5 business days.

Resolutions

If your claim is approved, we will either:

• Send a replacement item at no additional cost, or
• Issue a refund to your original payment method

Refund processing times vary depending on your bank or payment provider.

Contact

For all return-related inquiries, email support@scopascopa.com with your order details.